CARE FOR YOUR CROWN
Care starts with knowing your hair.
A little attention goes a long way. Start with the care notes for your exact style, and ask us whenever you are unsure about washing, heat or color.
For the #27 straight bob.
The existing #27 bob listing recommends wrapping at night or using a silk bonnet, light hot-combing as needed, and a heat protectant when using heat. A maximum safe temperature is not stated in that listing; ask before selecting a setting.
Do not automatically apply that heat advice to a product whose fiber composition is uncertain.
For textured products.
Ask for the detangling, washing and drying guidance for your exact texture. Before trying a new leave-in product or applying heat, confirm that it suits the fiber and color of your hair.
Confirm the exact fiber and construction before choosing products, heat or chemical treatments. When a product description is incomplete, ask for its specific washing, drying, styling and storage instructions.
Before coloring or bleaching.
Some bundle listings describe coloring or bleaching capability. That statement is not a guarantee of a particular shade, number of bleaching sessions or damage-free result. Discuss the specific product and desired result with your colorist before processing it. No universal bleaching formula or temperature is supplied here.
When you need help.
Send the product name, your order number if available, what you have used on the hair and a clear description of the issue. Please do not send payment-card details or passwords.